Case Studies: Consulting For Technology Deployment

Isracard- Re-Organization of Sales and Service Department of the Commercial Group

Complete optimization of the Sales and Service force of the Commerial Department which services business customers

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Mivtah Simon- Contact Center Setup

Setup of dedicated Contact Centers for "Long Term Savings" and "Health" customers.

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Tel-Aviv Medical Center (Ichilov) - Appointment Center

Overall optimization of appointment scheduling through the contact center

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MIRS - Contact Center Deployment

Integrator with full responsibility over the project.

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Delivering Customer Experience