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עבריתVisa Cal-Setup of a Contact Center for new Revolving Credit Card
Turn Key project for setting up a new contact center to sell and service a new and revolutionary (at the time) revolving credit card.
Case Studies: Solution Integration
Mtel (Bulgaria)- Setup of the Contact Center System
Setup of a new contact center system as a consultant.
Open University-Setup of Centralized Inquiries Organization
Setup of a centralized Inquiries contact center to handle all potential students.
Municipality of Tel Aviv - Service Level Improvement-Telephony Channel
Detailed design and project management as a system integrator for replacing the Contact Center
Isracard- Contact Center
Project management as the system integrator for replacing the Contact Center System